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Every operation on an Exness account leaves a record

Registration, verification, each funding request, each order and each withdrawal request is written down at the moment it happens — a line with its own reference and its own timestamp. This page follows those lines: what goes into them, where each copy is kept, how long an entry stays there and how a trade from last month is found again. Terms can change, so check the current details before you trade.

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100+ instruments  ·  Founded 2008

Every operation on the account produces an entry that outlives the moment it was made. An order writes a ticket with an open time, a close time, a size, the prices on both ends and the result that follows from them. A funding or withdrawal request writes a separate line in the transaction list, carrying a status of its own. An identity check writes a document record. Terminals keep their own copy of whatever passed through them, while the account area keeps the copy that survives a reinstalled program or a replaced computer, and a statement for any chosen period can be exported from that copy — which is why a trade from a month ago is still findable.

none on Standard accountsMin deposit
356Instruments
2008Founded

Minimum deposit applicable; may vary based on payment method or geographic location.

What the account writes down for you

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Account types, and what each one puts on a deal record

AccountPlatformSpread fromCommissionSuited to
StandardMT4 / MT5 / Terminalfrom 0.3 pips$0No minimum initial deposit; a deal record shows the spread and no separate commission line
Standard CentMT4 / MT5from 0.3 pips$0Cent-sized lots with no minimum initial deposit; the same entry fields, counted in cents
ProMT4 / MT5 / Terminalfrom 0.1 pips$0Instant execution and no commission line on the record — $200 minimum deposit
Raw SpreadMT4 / MT5 / Terminalfrom 0.0 pipsup to $3.50 / side / lotEach deal record carries its own commission, up to $3.50 per side per lot — $200 minimum deposit
ZeroMT4 / MT5 / Terminal0.0 pips on majorsfrom $0.20 / sideCommission written per deal from $0.20 per side — $200 minimum deposit

Minimum deposit applicable; may vary based on payment method or geographic location.

Delays and slippage may occur. No guarantee of execution speed or precision.

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Where each kind of record is kept

Also: what a charge line contains, what can be traded, reaching the account area, gold trading and how to open an account.

What is left once the trading is done

The part of an account that lasts is its record. Positions close and balances move; what remains is a list of entries with times, sizes and charges attached to them, and that list is the thing to open when a figure is disputed or simply forgotten. Keeping an exported copy of a period, instead of relying on scrolling back, is what turns a question about last month into a one-minute answer. Independent Exness reviews on Trustpilot are worth reading beside it. CFDs carry a high risk of losing money — confirm the latest terms before depositing.

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What a single order writes

An entry is created when the order is accepted, not when it is finally closed. From that moment it holds a ticket number, the instrument, the direction, the size in lots and the price it went in at. The closing side is appended later to the same entry rather than starting a new one, which is why a completed deal reads as one line with two ends.

Charges live on the entry they belong to. Where an account carries a commission, it sits on that deal and not in a monthly total; where a position was held overnight, the swap sits there too. Reading a result therefore means reading one line to the end, not reconciling three different screens.

The comment field is the part traders most often ignore and later need. A short note written at the time — the reason for the size, the level being watched — survives in the record and is the only part of a decision that ever makes it into the history.

Where the copies live, and which one outlasts the other

There are three copies of most events, and they are not equally durable. The account area holds the list that belongs to the account itself. A terminal holds a local copy of what it displayed and sent, kept in the files of that installation. An email confirmation is a third copy, sitting somewhere entirely outside all of this, which is exactly what makes it useful.

The local copy is the one that quietly disappears. A reinstalled program starts an empty Journal, and a machine handed on to somebody else takes its logs with it. Nothing is lost from the account list when that happens, but the fine detail of what was clicked, when, and what the terminal answered is gone.

This is the practical reason to export before changing anything. A saved report is a frozen copy of a period; it does not update itself, it does not depend on a program still being installed, and it can be read years later by anything that opens a table.

Getting an entry back a month later

A month-old item is rarely hard to find; it is hard to find by the route people try first. Scrolling a list works for yesterday and fails for March. Setting a period and reading the resulting report takes the same thirty seconds regardless of how far back the question goes.

Identify a deal by its ticket number rather than by its amount. Amounts repeat — the same size on the same instrument appears dozens of times in an active month — while a ticket belongs to one entry and to nothing else. Quoting that number is also what makes a question to support answerable instead of approximate.

Timestamps in the record follow the platform clock, which is not necessarily the clock on the wall where the order was placed. When a report and a memory disagree by a couple of hours, the report is not wrong; it is stamped in a different reference frame, and the difference is constant.

Pulling last month out of the record

  1. Open the account area and switch from the open-position view to the history of completed items — they are different lists, and the default one shows only what is still running.
  2. Set the period explicitly to the month in question instead of accepting the recent window the screen offers.
  3. Locate the deal by ticket number where you have it; where you do not, narrow by instrument and day before looking at amounts.
  4. Export the period to a file and store it outside the program that produced it, named with the period it covers.
  5. In MT4 or MT5, the same period is available from the Account History tab, where the context menu offers a saved report.
  6. Keep the email confirmations for funding and withdrawal requests in one folder — they are the copy that stays reachable when nothing else is to hand.

A statement is a copy of what the account already holds; exporting one changes no entry and creates none.

Which record answers which question

QuestionThe record that answers itWhere it opens
When exactly did the position open and close?The deal entry, with a time on each endTrading history in the account area
Why is the balance different from yesterday?The transaction list, line by lineAccount area
What was actually sent from this computer?The local log of that sessionJournal tab in MT4 or MT5
What did a whole month look like?An exported statement for the periodReport saved from the terminal or the account area
Was a request accepted, or is it still pending?The status carried on the request lineTransaction list
What was charged on one particular deal?The commission and swap fields of that entryTrading history, on the deal itself

Opening a report leaves the underlying entries untouched — reading is not an operation and writes nothing.

Frequently asked questions

What exactly is written down when an order is placed?
A ticket number, the instrument, the direction, the size in lots, the price the order went in at and the time it was accepted. The closing price and closing time are appended to the same entry afterwards, together with the charges that belong to it.
Is the history kept on the device or with the account?
Both, and they are not the same thing. The account area holds the list belonging to the account; a terminal holds a local copy of what it displayed and sent. Reinstalling the terminal clears the local copy and leaves the account list untouched.
Does a closed position disappear from the record?
No. Closing moves the deal out of the open-positions view and into the history of completed items, which is a different list on the same account. The entry keeps both of its times, its size and its charges.
How is a statement for a specific period obtained?
By choosing the period rather than scrolling to it: the account area produces a report for the dates you set, and in MT4 or MT5 the Account History tab offers a saved report over the selected range. The result is a file you keep yourself.
What is the difference between the terminal log and the account history?
The history is a list of operations that happened to the account. The log is a diary of one installation — connections, orders sent, answers received. The log explains how something happened; the history establishes that it did.
Can an entry be found without the ticket number?
Yes, by narrowing to the instrument and the day first and only then looking at amounts. Amounts repeat many times in an active month, while a ticket number points at one entry and nothing else, which is why quoting it shortens any conversation about a deal.
Do email confirmations count as part of the record?
They are a separate copy of the same events, stored outside the account and outside the terminal. That independence is the point: a confirmation remains readable when a program has been reinstalled and a device has been replaced.
Which entries carry a charge of their own?
On the Raw Spread and Zero accounts a commission is written on each deal, up to $3.50 per side per lot on Raw Spread and from $0.20 per side on Zero. On Standard and Pro no separate commission line appears. A position held overnight can also carry a swap on the same entry.
Which currency do the entries appear in?
In the base currency chosen when the account was opened; the sign-up form shows the options available. A transfer made in another currency is converted by the provider before it appears as a line in the transaction list.
Is anything not recorded at all?
Quite a lot. A price watched and not acted on, a drawing left on a chart, an order composed and abandoned before it was sent — none of these produce an entry anywhere. Only operations the account accepted leave a trace.

Reviews

What traders say about the record their account keeps:

★★★★★
good when setup TP, SL My recommendation is that is it possible to summarize one day summary report instead of scrolling down and see a list order one by one which is not easy to do it. thanks
— Korn L2024-08-07
★★★☆☆
Not showing reminders on time now. UI also suddenly changed, and notifications of trade closers come very late or sometimes not showing even.
— Jiya 242025-09-28
★☆☆☆☆
There is no live support I have tried multiple times my spread is open from 0.2 to 0.6, I have proof with screenshots . Sadly I have no response from platform. Disappointed .
— @leee12024-02-08
★☆☆☆☆
I lost yesterday all my money in account it was 16 k USD. I reported to technical support and open a case. But How in this platform something can be done like that. Who will compensate my huge losses.
— Miko Samir2025-09-30